Question 1

How do I book a bike service?

Accepted Answer

Booking only happens in the MR Bike Doctor app — download it, choose a service, and confirm a time. This website is for browsing services and information only.

Question 2

Is pricing shown before I confirm a booking?

Accepted Answer

Yes — the app shows pricing upfront before you confirm, so there's no surprise bill.

Question 3

Are the mechanics verified?

Accepted Answer

Yes — every mechanic is background-checked before joining the verified service network.

Question 4

How often should I service my bike?

Accepted Answer

Most bikes need a full service every 2,500–3,000 km or roughly every 3 months, whichever comes first — riding conditions and the bike's engine type can shift that range.

Question 5

Which engine oil is best for my bike?

Accepted Answer

The oil grade and viscosity your bike manufacturer specifies matters more than the brand — stick to the manual's recommendation rather than choosing by price or marketing.

Question 6

What is doorstep bike service?

Accepted Answer

Doorstep bike service means a mechanic comes to your home, office, or wherever your bike is parked, instead of you riding it to a workshop — covering routine jobs like oil changes and general servicing.

Question 7

How much does bike servicing cost?

Accepted Answer

Cost depends on the type of service, whether parts need replacing, and the bike's engine size — the app shows the exact price upfront before you confirm a booking.

Question 8

How long does a bike service take?

Accepted Answer

A standard bike service typically takes 60–90 minutes; quicker jobs like an oil change or chain cleaning usually take 20–30 minutes.

Question 9

What's the difference between General Service and Premium Service?

Accepted Answer

Premium Service includes everything in a standard bike service plus a deeper inspection pass and a detailed service report — General Service covers the core multi-point checkup.

Question 10

How often should a Royal Enfield be serviced?

Accepted Answer

Royal Enfield's air-cooled engines are typically serviced every 2,500–3,000 km — sticking to that interval matters more than on liquid-cooled engines, since air-cooled engines run hotter in traffic.

Question 11

Is doorstep service available in my city?

Accepted Answer

MR Bike Doctor is live in select cities today and expanding city by city — check the Cities We Serve page, or download the app to get notified when service launches near you.

Question 12

My city isn't listed yet — what can I do?

Accepted Answer

Download the app and turn on notifications — you'll be notified as soon as MR Bike Doctor launches in your city.

Question 13

Is MR Bike Doctor available in Hyderabad?

Accepted Answer

Yes — Hyderabad is MR Bike Doctor's first live city, with doorstep servicing available in select areas today and expanding.

Question 14

How do I delete my account and data?

Accepted Answer

See the Delete Account page for instructions.

Question 15

How do I contact support?

Accepted Answer

Visit the Contact page, or use the Help section inside the app.

Frequently Asked Questions

Booking & The App

Service

Cities & Coverage

Account & Support

Everything above happens in the app